Questions about your account
Short answers about signing in, your email address, security, several organizations, ownership and deleting your account, each linked to the page that explains it.
I forgot my password. What do I do?
On the sign-in page, select Forgot password? and we email you a link to choose a new one — see Reset a forgotten password.
Can I sign in with Google?
Yes. Sign up with Google, or connect your Google account to an existing account in your account settings — see Sign in with Google.
How do I change my email address?
Open Account settings from the menu under your name and click Change email. We email both your current and your new address, and the change applies once you confirm from both — see Change your email address.
How do I change the dashboard's language?
With the language button at the top of the dashboard, or Interface language in your account settings. It changes your own screens and emails only, not your menu's languages — see Change the dashboard's language.
How do I make my account more secure?
Set up an authenticator app under Multi-factor authentication in your account settings, so signing in also asks for a code from the app — see Turn on two-factor authentication.
How do I sign out of a device I no longer use?
Active sessions in your account settings lists every device signed in to your account, each with Sign out. Changing your password signs out every other device too — see See where you're signed in.
Which emails will I get, and can I turn them off?
Security, access, billing and legal notices are always sent. The only one you can switch off is Someone you invited joined in the bell, under Notifications in your account settings — see Notifications.
How do I add another organization?
Click your organization's name at the top of the sidebar and choose Create organization. If you already used your free trial, the new organization starts without one — see Work with several organizations.
How do I hand my business over to someone else?
As the owner, use Transfer ownership on the Team page; the new owner must already be on the team, and you stay on it as an admin — see Transfer ownership.
How do I delete my organization?
The owner deletes it under Danger zone in Settings, with everything in it; a paid subscription ends at once. It can't be undone — see Delete your organization.
How do I delete my account?
Click Delete account in your account settings. Organizations where you are the only member are deleted with it; if one still has other members, hand its ownership over first — see Delete your account.