Questions about menus and QR codes
Short answers about changing your menu, prices, languages, printing and QR codes, each linked to the page that explains it.
Do I need to reprint the QR codes when I change the menu?
No. A code holds only the address of your page, so new dishes, prices and photos show up on the codes already on your tables — see How QR codes work.
How soon do guests see a change?
As soon as it is live: saved on a published menu, or published. A guest who already has the menu open sees it update by itself within about two minutes — see Reliability and updates.
I changed the menu, but guests don't see it. Why?
Most often the change is on a draft that isn't published yet, or the location serves another menu at that hour. Each cause and its fix: Guests don't see your changes.
Can a QR code stop working?
Only when the address inside it changes — a new link for your organization or the location, a deleted location or table, a table code you reissued — see How QR codes work. Some days after your plan has ended, your codes open Temporarily unavailable until you subscribe again — see After the subscription ends.
Can I serve a breakfast menu in the morning and dinner at night?
Yes. Give each menu its serving hours; outside them, guests see that the menu isn't served now and can't order from it — see Schedule, pause and archive a menu. A location can also serve a menu on hours of its own — see Schedule a menu at a location.
How do I mark a dish as sold out?
Switch off Available on the dish's page: guests see it as Sold out and can't order it. To do it at one location only, use that location's overrides — see Add a product and Change dishes for one location.
Can one location charge different prices?
Yes. A location can change a dish's price, availability, name and photo for itself, while every other location keeps the catalogue's — see Change dishes for one location.
Does Table QR translate my menu for me?
No. You type each translation once, and a dish's translation serves every menu it is on; anything you haven't translated shows in your default language — see Translate a menu.
Can guests see prices in their own currency?
No. Each location shows its guests one currency, and you give every dish a price in each currency you sell in — see Prices in several currencies.
Can I show allergens and dietary information?
Yes. A dish can carry dietary tags, allergens, badges, portion, nutrition and preparation time, and guests can filter the menu by them — see Add dietary tags, allergens and nutrition.
Can I put my logo and colours on the QR codes?
Yes. The QR designer sets the colours, the shapes and a logo in the middle, and a printed code keeps working whatever you change. Every plan. See Design your QR codes.
Do I need a different code on each table?
Only if guests order from their table: each table's own code lets an order arrive with the table's name. For a menu to read, one code per location is enough — see How QR codes work.
Can I go back to an earlier version of a menu?
Each time a menu goes live, what guests saw is kept as a version you can open, but versions are read-only. To bring something back, change the menu to match and save — see Look back at earlier versions.
Can I see how many people scanned each code?
For table codes, yes: the Tables report counts the visits each table's code brought — see Tables. A location's or a menu's code isn't counted on its own; Analytics counts how often guests open each location and menu — see How analytics works.