Orders and table service
Take orders at the table and run the floor.
On Pro and UltimateUpdated Oct 14, 2026
- How guest ordering worksGuests order, call a waiter and ask for the bill from their phone; your staff take it from there, and guests pay at the venue.
- Turn on guest orderingSwitch ordering on for the organization, then complete each location's readiness checklist so guests can order from their table.
- Add tables and print their codesAdd the tables guests sit at, print each table's QR code, and reissue a code when a printed one goes astray.
- Set VAT and the service feeChoose your VAT and service fee rates, whether prices already include them, and whether pickup orders pay the fee.
- The Orders pageWhere your staff see every order, waiter call and bill request as it arrives, and move each one from New to Done.
- Serve tablesSee every table at a glance, open one to work its guests' bills, take orders for guests without a phone, take items off, and offer tips.
- Take payment at the venueHow each guest's check adds up, and how your staff record a payment — from a bill request, at the table or for a pickup — or write off a bill nobody will pay.
- Send email receiptsA guest who leaves an email address gets a receipt once their bill is paid; how staff add an address, resend a receipt and what the receipt shows.
- How guests order from their tableWhat a guest sees from scanning a table's code to paying: the table panel, the order, its status and the bill.
- Set up your floor and kitchen staffGive waiters, cooks and shift leads a role at their location, and set up a tablet for the kitchen.
- Pause new ordersStop new orders from guests for a while during a rush; orders already placed still reach your staff.
- Find past orders and export themLook up a location's past orders by day, number, pickup name, status, payment or table, open one, and export them as a spreadsheet.
Updated Oct 14, 2026Edit this page on GitHub